Sterling Silver

Sterling silver plated jewelry combines the timeless elegance of sterling silver with a layer of genuine precious metal, such as gold or rhodium. At Choccy Kiss, we exclusively use precious metals for our plating to ensure a high-quality, luxurious finish over the sterling silver base.

While sterling silver is a precious metal, the plating adds an extra layer of protection and beauty. To keep your jewelry looking its best, it's important to avoid exposure to harsh chemicals and moisture, as these can wear down the plating over time. If your jewelry comes into contact with water, simply dry it with a soft cloth or tissue to maintain its luster and prevent tarnishing

 

Freshwater Pearl 

To care for freshwater pearls, avoid contact with chemicals like perfume or hairspray. Wipe them gently with a soft cloth after each wear, and store them separately in a soft pouch to prevent scratches. Keep pearls away from heat, water, and abrasives.

These are the shipping rates and return policy

If you have any questions, please contact us

Shipping Rates 

United States 

- A 3 USD shipping fee applies.;

-We estimate you will receive your order within5-12 business days after departure;

-Free shipping for orders over 100 USD.

 

Returns & Exchanges

We accept regular returns and exchanges within 15 days of the order delivery date — no reason required.

If you’re not fully satisfied with your purchase or have any concerns about your package, please contact our customer service team at choccykiss@163.com with your order number or email address. Our team will respond within 24 hours and guide you through the return or exchange process.
 

Please note that Choccy Kiss is unable to cover return shipping fees. Return shipping costs are the responsibility of the customer.

 

Warranty Policy

We offer free replacement for products that arrive damaged or have manufacturing defects, within 100 days of the delivery date. Please contact us at choccykiss@163.com or via WhatsApp with photos and your order number for assistance..

 

Please Note: 
- All defects like breakage or tarnishing, are covered under this warranty — we’ll make it right with a quick, free replacement.
- It does not cover issues resulting from misuse, accidental damage, or unauthorized modifications.

We stand by the craftsmanship of our products and are always happy to help if you have any questions about your jewelry or our warranty coverage

U.S. Payment Methods 

For orders shipping within the United States, we only offer the following payment methods:

• Online Payment Partners: We accept payment via PayPal. PayPal orders subject to the following limits.  

 

PayPal ：

Pay from multiple funding sources, including PayPal balance, bank accounts, and credit cards

Pay merchants without having to share your financial information with them
Shop with confidence knowing that PayPal protects you from unauthorized transactions sent from your account
For more information on PayPal, please visit www.paypal.com 

What Orders Cannot Be Completed With PayPal

PayPal is not available at this time for the following:

Orders totaling more than $15,000

Orders that use a Gift Certificate as an additional form of payment 

Using PayPal 

If your order is eligible for payment via PayPal, the PayPal button will display below our "proceed to checkout" button in the shopping basket. After selecting PayPal you will be directed to log in to your pre-existing PayPal account or be directed to create a new account. After logging in you will select your preferred billing, shipping, and payment options; upon completion, you will be prompted to provide consent for Choccy Kiss to charge your PayPal account.